FAQ
General FAQ
We are open and are fulfilling orders daily! We appreciate USPS, FedEx, and UPS for continuing to ship products safely and reliably even during these times.
We typically ship all orders received by 2pm EST daily. Due to the current COVID-19 pandemic, some orders may take slightly longer to deliver. This is more apparent in international shipments.
We happily ship to Canada, UK, Australia, NZ, and France. Any applicable import taxes are the responsibility of the customer. Don't see your country listed here? Contact us and let us know where you want them!
Magnetack FAQ
No! Magnetacks magnets are smooth and will not leave any marks or scratches on your artwork.
Magnetacks will leave a standard pushpin sized hole in the wall.
Magnetacks work by using two strong rare earth magnets to create a magnet sandwich with your item. The base tack is pushed into the wall first and then the top magnet holds your artwork in place safely and without damaging it with holes or tape.
Each Magnetack can hold approximately one pound.
A single Magnetack easily hangs an 8" x 10" photo on standard or glossy photo paper.
Four Magnetacks easily hangs a 24" x 36" poster on standard or glossy photo paper.
Four Magnetacks easily hangs a 24" x 30" painting on 300gsm watercolor paper.
Eight Magnetacks easily hangs a 48" x 70" painting on 300gsm watercolor paper.
Eight Magnetacks easily hangs a 55" x 79" poster on standard poster paper.
Four Magnetacks easily hangs a 24" x 36" poster on standard or glossy photo paper.
Four Magnetacks easily hangs a 24" x 30" painting on 300gsm watercolor paper.
Eight Magnetacks easily hangs a 48" x 70" painting on 300gsm watercolor paper.
Eight Magnetacks easily hangs a 55" x 79" poster on standard poster paper.
Because poster board is typically thick, Magnetacks generally do not work because the magnets are too far away from each other.
The base tack is about 1/8" thick so your artwork will sit about 1/8" off the wall. The top magnet is a 1/4" x 1/4" cylinder. That is about the size of a pencil eraser.
Magnetacks work in any wall in which you can push a standard pushpin. Drywall/Sheetrock and bulletin boards are perfect for Magnetacks. Brick and concrete walls are not ideal for Magnetacks.
ArtBar FAQ
ArtBars will work in any wall in which you can screw in the provided screws. Drywall/Sheetrock and bulletin boards are perfect for ArtBars. Brick and concrete walls are not ideal for ArtBars.
ArtBars can support artwork up to 50lbs.
The provided screws work easily with a screwdriver.
The easiest way to measure your ArtBar position is to locate how low the picture wire would hang once in place. The ArtBar should be positioned at that height on the wall. Horizontally, measure the width of the wall or area to be used for the artwork, and place the ArtBar notch right at the center of that area.
For any other questions, please feel free to contact us!
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